ARC COACHING CONVERSATION
Hi, this blog will be about coaching, more specifically about a tool called the "Arc coaching conversation". I want to bring you a simple tool that I learned in Lyssa´s and Michael´s workshop few months ago.
I believe this is a fantastic tool, especially for beginner coaches. It´s a great way for them to learn how to keep a coaching session. Below you can see its representation, this picture was taken from Lyssa´s and Michael´s material - Coaching Agile Teams workshop.
A coaching session usually initiates because a coachee needs to take one or several things out of the mind and he/she needs to be heard. The coach must create the environment in order to make the coachee comfortable for a discussion. The most important characteristic for a coach is the listening part. A great coach is a great listener. Try to think about it and do not interrupt the
The most important characteristic for a coach is the listening part. A great coach is a great listener. Try to think about it and do not interrupt the coachee at any point. You will have an urge to interrupt him/her, you will start to think yourself that you know the answer and you don´t want to wait to give it to him/her... Do not do that, instead, let the person release the feelings. You must self-manage yourself.
You will have an urge to interrupt him/her, you will start to think yourself that you know the answer and you don´t want to wait to give it to him/her... Do not do that, instead, let the person release the feelings. You must self-manage yourself.
Do not do that, instead, let the person release the feelings. You must self-manage yourself.
At some point, you must be sure that you understand exactly the coachee's problem. Try to use the phrases, such as "If I understood correctly, the problem is..." This will allow you to confirm the problem and give you a better understanding what does truly bother the person.
After understanding his/her problem, start to explore the topic. At this point, you should use powerful questions. Here under "Skills for Agile Coaches/Powerful Questions Resources" you can find several powerful questions that can be used.
After some time, using exploration and powerful question, the coachee will find some possible solutions for his/her problem. It is your job as a coach to help him to narrow down actions.
Together you should figure out which approach he/she wants to try first. After that, specifically ask what he/she will do, by when and how will you know what was the result. This will end the coaching session.
I personally think this is a good way to keep a coaching session valuable and I wanted to share this with all of you. Hope you enjoy it and find it useful.
Working with Me Or Evolution4all
I have developed the “Organisational Mastery” product. The aim of this product is to create a coalition that drives change and internal innovation alongside shared knowledge throughout the organisation. It’s extremely suitable for companies that want drastically improve the alignment between executive leadership and delivery teams.
[shortcake_call2action title="ORGANISATIONAL MASTERY SCORECARD" description="We have developed a free assessment in the form of a Scorecard to help you establish which areas of business you need to focus on to achieve your particular Organisational Mastery." button_text="Take The Test" button_link="https://www.organisationalmastery.com/scorecard?utm_source=web&utm_medium=Blog - From Luis Goncalves&utm_campaign=Arc coaching conversation" /]
If you liked this article, feel free to visit my company Products and Services pages.
We provide Team Coaching, Agile Training, and Agile Consulting, OKR Training, OKR Consulting, Innovation Training and Innovation Consulting.
With my team, I built 5 main products: High Performing Teams, Scrum Team Coach, Scrum Master Mentoring, Organisational Mastery and the External Business Accelerator.
